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01 / Tell us about your bat
Ready for
a second innings?
Start with a repair assessment. Tell us about the damage and the work you want. We’ll discuss the next steps before you send your bat.
Describe your bat
Use the form below. Include brand/model, visible damage, prior repairs and the work you have in mind.
Confirm the plan
We review your inquiry and discuss scope, price, estimated timing and how to get your bat to us.
Drop off or mail in
Arrange a Queens Village appointment or follow the shipping instructions we provide. Inspection comes before the final repair scope.
Your repair inquiry
Tell us what needs attention.
Enter your contact details below. In Comment or Message, please include:
- Bat: Brand/model and any previous repairs.
- Damage: Face, edge, toe, shoulder, handle or another area.
- Work wanted: Repair, refurbishment, handle work, weight reduction or “please advise.”
- Service: Local appointment or U.S. mail-in; include your city and state.
- Photos: If you have shareable photo links, add them here. Otherwise, tell us you have photos ready to share.
A request is an inquiry, not a repair booking or payment commitment. Read our Terms & Conditions, including shipping risk, repair limitations and liability provisions. Disclose all damage, previous repairs, treatments and any special value. We will obtain your written acceptance of the terms, scope, price and any special risks before starting work. Please wait for our reply before shipping. Photo uploads are not available on this form.
U.S. mail-in checklist
Pack it for
a safe journey.
- Wait for the receiving address and instructions before shipping.
- Use a rigid box long enough for the full bat. Cushion the handle, blade and toe, and prevent movement inside the box.
- Add your name and repair-reference details inside the package.
- Use tracked shipping. Request and approve available insurance, declared value, signature service and return shipping before dispatch. Carrier-caused loss or damage is the customer’s risk to the extent permitted by law.
- Keep photos of the bat and packed box for your records.
Local drop-off
Queens Village.
By appointment.
Include “Local appointment” in your inquiry. We’ll coordinate a time for drop-off and collection.
What happens after inspection?
We confirm the repair recommendation and quote. If inspection reveals more damage than expected, the work is discussed with you before proceeding.
Have a general question instead?
Visit the contact page for appointments, donation questions and future custom bat interest.